In her last email she cc'ed someone else, so I decided to maybe try emailing them (given the context, I assumed they were related). And she was related! She was her daughter, specifically. She told me she'd sort it out.

After that, I decided to block Elaina. Looking it up, this has been going on since 2015 and I've really done all I can. Hopefully her daughter (or daughters) will sort it out and if not, I'm going to not worry about it anymore.

But yeah, it was weird.